Lessen Copilot:
make strategic moves powered by AI

Stay connected 24/7

Tap into personalized support for all your needs 24/7/365 with Lessen Copilot. Guarantee greater customer satisfaction and navigate obstacles faster. With Copilot you can start processing work orders immediately—reducing stress and saving valuable time.

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The Power of Now

Transform your approach to property and facility management with real-time support.

Harness self-help Support

Resolve issues faster with AI prompts limiting time delays so you can respond immediately and promote rapid emergency response times.

Take total control

Fully own your process—schedule, modify, or cancel in-house technician requests all in one place, anytime.

Remove language barriers

Communicate in multiple languages with Copilot's AI to prevent interruptions no matter who puts in work orders.

Gain deeper insights

Empower a more streamlined experience—the more you use Copilot the more it knows about your properties—improving services and products for their unique business needs.

Tackle obstacles head on

Save time navigating and resolving issues immediately with Anytime Diagnostic Support minimizing onsite technician visits whenever possible.

Conserve resources

Remove roadblocks with improved accuracy and consistency letting facility and property managers focus on more strategic business initiatives.

Frequently Asked Questions

Your questions, answered.

What is Lessen Copilot?

Lessen Copilot is a conversational AI tool integrated with the One by Lessen portal. It provides personalized and immediate support for property management, available 24/7. Designed to process work orders instantly, it ensures efficient issue resolution and happier tenants.

How does Lessen Copilot benefit me?

  • Real-Time Response: Immediate answers, significantly reducing wait times.
  • Personalization: Tailored services and products that know your location, contact information, and work orders for a seamless experience.
  • 24/7 Assistance: Around-the-clock support, ensuring no issue goes unresolved.
  • Scheduling Control: Easily schedule, modify, or cancel technician visits with instant updates.
  • Consistency: Uniform responses eliminate information gaps, speeding up order completion.
  • Accuracy: Data-driven insights create precise service requests.
  • Multilingual Interaction: Supports multiple languages for uninterrupted service.
  • Diagnostics Support: Guides you through issue resolution, reducing or eliminating the need for technician visits.
  • Scalability: Handles multiple work orders simultaneously, even during peak times.
  • Time Efficiency: Removes roadblocks, giving you more time for important tasks.
  • Insights: Lessen Copilot learns from your usage, delivering increasingly personalized and improved services for your properties.

How do I access Lessen Copilot?

To access Lessen Copilot, follow these steps:

  1. Log into One by Lessen.
  2. Click on "Chat with us" or the Copilot button in your portal. (If you're not in the portal or forgot your login details, visit Lessen Copilot.)
  3. Interact with Lessen Copilot by providing details about the work needed, and upload any relevant photos or attachments.
  4. Answer any follow-up questions. Your work order will be processed, and you'll receive a tracking number for reference.

What kind of support does Lessen Copilot provide?

Lessen Copilot offers comprehensive support, including:

  • Immediate Work Order Processing: Starts processing your requests without delay.
  • Diagnostic Guidance: Helps troubleshoot issues on the spot.
  • Multilingual Support: Communicates in multiple languages for seamless interaction.
  • Real-Time Updates: Provides instant technician arrival times and order status.

How does Lessen Copilot improve my property management?

  • Increasing Efficiency: Faster response times and accurate service requests streamline operations.
  • Enhancing Communication: Consistent updates keep all stakeholders informed.
  • Reducing Workload: Automates routine tasks, freeing up your time for more critical activities.
  • Providing Insights: Personalized recommendations improve property management over time.

Can Lessen Copilot handle multiple work orders at once?

Yes, Lessen Copilot is designed to manage multiple work orders simultaneously, even during peak times or special events, ensuring minimal wait times and efficient processing.

Is Lessen Copilot available in multiple languages?

Yes, Lessen Copilot supports multiple languages, ensuring effective communication and service without language barriers.

How does Lessen Copilot ensure accuracy?

Lessen Copilot leverages data-driven insights to create precise service requests, reducing errors compared to manual entries and ensuring that issues are addressed correctly the first time.

How does Lessen Copilot personalize its service?

Personalization: Tailored services and products that know your location, contact information, and work orders for a seamless experience.

What should I do if I need more information or a demo of Lessen Copilot?

To learn more about Lessen Copilot, request a demo, or explore how it can enhance your property management, contact Lessen today. Visit Lessen.com for more information.

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