Coming in Early 2025 Lessen Pro™
Software to optimize and grow your service business
Lessen Pro simplifies your business operations, including scheduling and routing optimization, lead management, work order execution, and financial management.
Lessen Pro™ Capabilities
Supercharge your business with Lessen Pro, a cloud-based solution that centralizes operations, optimizes scheduling and routing, and empowers field teams with a user-friendly mobile app. By connecting managers, technicians, and clients in real time, Lessen Pro enables efficient work management from anywhere. Experience growth and enhanced efficiency with our all-in-one solution.
Schedule and dispatch
- Revolutionize your workflow by streamlining scheduling and cutting dispatch time. With our Smart Scheduler and one-click capability, you’ll enhance efficiency and empower your team. *Create routes that minimize time spent driving to appointments
- Adjust routes in real-time
- Know where your team is in their daily work and maximize your WOs completed each day
Quote creation and management
- Create and manage detailed quotes in real-time
- Create templates for frequently quoted work
- Convert quotes to work orders and invoices
- Automatically send follow-up messages to clients on outstanding quotes if they haven’t responded within three days. Streamline your follow-up process and ensure no opportunity slips through the cracks.
Customer management
- Customer and contact profiles
- Communication and work history
- Manage customer ratings
Invoicing and payment
- Generate, manage and send invoices via text or email
- Automatically follow-up on invoices
- Collect payment directly and seamlessly
- Integration with Quickbooks available
Technician mobile application
- Generate, manage and send invoices via text or email
- Automatically follow-up on invoices
- Collect payment directly and seamlessly
- Integration with Quickbooks available
- This is my list
Frequently Asked Questions
Your questions, answered.
What is Lessen Pro?
Lessen Pro is an AI-powered, cloud-based solution tailored to streamline business processes for owners, managers, and technicians. By consolidating all operations within a single platform, Lessen Pro enhances scheduling, routing, lead management, work order completion, and financial oversight, which ultimately facilitates business expansion.
How does Lessen Pro improve scheduling and dispatching?
Lessen Pro streamlines scheduling and reduces time spent dispatching work orders. Optimized routes via Lessen Pro minimize driving time between appointments, allows real-time route adjustments, and provides visibility into where your team is throughout the day. That efficiency leads to maximized work orders (WOs) completed each day.
How does Lessen handle vendor data privacy and confidentiality?
For a full overview of our privacy and confidentiality practices, please review our Privacy Policy here.
Can I create and manage quotes in Lessen Pro?
Yes! Lessen Pro allows you to create and manage detailed quotes in real time. You can also create templates for frequently quoted work, convert quotes into work orders and invoices, and automatically send follow-up messages to customers.
What kind of customer management features are included?
Lessen Pro offers comprehensive customer management, including customer and contact profiles, communication and work history tracking, and automated follow-ups for outstanding tasks or payments.
How does invoicing and payment work in Lessen Pro?
With Lessen Pro, you can generate, manage, and send invoices via text or email. The system automatically follows up on invoices and collects payments directly and seamlessly. It also integrates with QuickBooks for easier financial management.
Does Lessen Pro have a mobile app for technicians?
Yes! The technician mobile app allows technicians to view their schedules, access and complete work orders while on the job, and communicate directly with customers. Managers can monitor their team, accept, or reject jobs, take action on work orders, and manage invoices and payments from the app.
How can Lessen Pro help with real-time updates and communication?
Lessen Pro facilitates real-time updates through push notifications, so both technicians and managers can track job progress and share any changes to schedules or routes. This helps streamline communication between the team and customers while enhancing overall efficiency.
What kind of integrations does Lessen Pro offer?
Lessen Pro integrates seamlessly with QuickBooks, enabling smooth invoicing and payment processing. More integrations may be available depending on your business needs.
Can I track where my technicians are throughout the day?
Yes, Lessen Pro provides real-time updates on your team’s locations and status, allowing you to adjust schedules and dispatch new jobs efficiently while minimizing downtime.
Is Lessen Pro suitable for my business size?
Lessen Pro is highly scalable and is suited to businesses of all sizes, from small operations to larger enterprises. Its flexibility is key to helping you grow and scale your business.
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