Shannon Kenny

SVP, Soft Services
Shannon Kenny

Backstory

My team at Lessen focuses on recurring service offerings and I am immensely proud of them. Their personal and professional achievements are some of the biggest joys I have experienced during my 12+ years with the company. We have a tenured group, with some of us lucky enough to have worked together for over a decade. The team members that we have added over the last few years who’ve have added a fresh and innovative perspective to how we approach our business are equally as important.  

We always have joint successes; it is truly a one-team mentality in Soft Services. I love my job because of my team—simple as that.

Lessens Learned

I grew up on the Northside of Chicago in a large, Irish family that shaped my experience in negotiations, problem-solving, and empathy. The importance of hard work was instilled in me from a young age. I consistently balanced education, sports, and a job. Academics and athletics pushed me to always aim to be the best, while my job taught me patience and grit to make anything work regardless of the circumstances.  

I started my career in facilities at SMS Assist, LLC in 2012 where I was an employee when we were no more than 60 people. I learned during my time there that every success is earned in facilities—that is what I strive for daily. I feel extremely fortunate to continue to be part of Lessen which has improved on the SMS Assist legacy by continuing to build, innovate, and empower our customers, vendors, and employees.

Hobbies/passions