Technician efficiency is key to growing the value of your real estate portfolio.
Streamlined workflows, greater precision in scheduling, and rapid issue resolution are critical in minimizing downtime and maximizing tenant satisfaction. In fact, McKinsey reports that digitizing your work order management will boost your efficiency by up to 20%. Downtime is reduced by up to 30%i.
Solutions like One Onsite™ offer tools that optimize technician performance, automate routine tasks, and unleash real-time insights. Vendors, technicians, and the back office can communicate in real-time, which makes teams operate at peak agility. The result: higher productivity, greater cost savings, and unparalleled service levels.
Solving Daily Challenges
Technicians in the field face ongoing challenges that can hinder their productivity and efficiency, such as:
- Manually scheduling or printing work orders: These outdated approaches can lead to miscommunication, lost paperwork, inaccuracies, and delays.
- Lack of information: Technicians frequently lack the necessary information about the issues that they must address, leading to multiple trips and inefficiencies.
- Connectivity Issues: Technicians working in areas with low connectivity can face delays in accessing and updating work orders. About 77% of technicians reported connectivity issues as a major barrier to their productivity, according to Deloitte..
- Usability challenges: Technologies that lack an intuitive interface are tougher to use and have lower adoption and usage rates.
How One Onsite™ Can Help
One Onsite™ transforms property management by fully digitizing the process and giving technicians immediate access to schedules and work orders on their smart devices.
Backing technicians with user-friendly and real-time technology reduces errors and makes information both current and accessible. More jobs are completed on the first visit with technicians and managers viewing detailed information and photos of issues, locations, and previous work.
Optimized for offline and low connectivity environments, One Onsite™ ensures uninterrupted access and updates to work orders, boosting productivity even in tough spots. The comprehensive design of One Onsite™ includes location and service details, media uploads for back-office proof, and real-time work documentation.
For technicians, One Onsite™ is loaded with essential information upfront, promoting first-time fixes and setting clear user expectations.
For property managers, One Onsite™ centralizes service operations, streamlines workorders, improves communication, automates service plans, and slashes material costs.
Plus, One Onsite™ was designed for ease, adoption, and usability not previously available in the market. The user-friendly interface reduces training time by up to 50%, enabling new technicians to get up to speed quickly and make immediate wins in contributing to team success.
Positioned For Success
One Onsite™ is transforming property management with a comprehensive, agile, and user-friendly solution to manage facilities maintenance work orders. The platform tackles common challenges and equips your technicians with the tools they need to succeed.
Invest in your technician satisfaction and performance with One Onsite™—where efficiency meets simplicity—in the field and the back office. Learn more here or visit the app today!