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Lessen’s One Onsite™ Mobile App: Keeping You Connected Even When the Signal Drops

September 5, 2024

For technicians, it’s not unusual to encounter areas with weak or no internet signals in the field, including basements, rural properties, and large construction sites. Maintaining productivity and avoiding data loss is critical to not just vendors and their technicians, but it matters to back-office managers who need the job done on time and without interruption.

The challenge of interrupted connectivity is real. Research shows that about 30%i of remote workers have connectivity issues multiple times a day and nearly 70%ii of field service workers report losing productivity due to poor internet connections. 

The Power of Offline Mode

OneOnsite™ addresses these challenges by keeping data and workflow information intact and accessible, even offline. With One Onsite’s advanced offline mode, you can continue working without interruption. Whether in a basement, a rural area, or any location with weak signals, One Onsite keeps your operations up and running smoothly. 

Now, via One Onsite™, your technicians can work no matter where they are. Everyone involved in a job will benefit because you can:

Avoid loss or delays with data entry and storage: Users can input data, upload photos, and create documentation on existing work orders locally—the data syncs automatically when you’re back online. All your information stays intact without additional downtime. 

Keep stakeholders informed in real time: Once you regain connectivity, all the data you enter while offline automatically syncs back to the central system. Automated syncs eliminate latency and ensure all stakeholders have the most up-to-date information. 

Empower productivity with continuous access to property details: Even offline, technicians and their managers can access valuable property details, workorders, and service plans. Accessing property information with or without a connection keeps you productive and efficient.

What You Can Do Now

To help users make the most of One Onsite™ in low connectivity areas, they should:

·      Sync data often: Make it a habit to sync your data whenever you have a stable internet connection and keep your app open on Wi-Fi, 5G, or 4G LTE for faster syncing. Keeping the app open and syncing regularly keeps the system updated while minimizing your risk of data loss. 

·      Fully leverage offline capabilities: Continue creating and updating work orders, track mileage, and monitor performance to take full advantage of One Onsite’s capabilities. Rest assured that all the data seamlessly syncs once your connectivity is restored.

The Long-Term Benefits of OneOnsite

OneOnsite™ is built to maintain high efficiency and performance, even in challenging connectivity environments. You can quickly and easily minimize the time spent on data entry and updates with an intuitive user experience. OneOnsite’s powerful usability keeps technicians concentrated on tasks without being bogged down by technical difficulties. The long-term results are clear:

You’ll gain greater efficiency: Technicians can manage tasks more effectively, even offline with centralized service operations management and streamlined work orders. 

You’ll improve communication: Communication remains clear and consistent, regardless of connectivity with automated in-route notifications and easy access to property details. 

You’ll save costs: Save time and resources by reducing material costs through Lessen’s buying power, optimizing routes, and greater agility. 

Let’s Talk

Navigating low connectivity areas is challenging, but technicians can stay productive and efficient with One Onsite™. You manage your tasks seamlessly, online, or offline with an intuitive interface and robust data synchronization. Technicians will excel with centralized service operations management, streamlined work orders, smarter communication, automated service plans, and reduced costs. 

Experience the power of seamless connectivity with One Onsite – where efficiency meets simplicity—even in the most challenging environments. Learn more here or visit the app today!

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