How to Find the Right Property Management Solution Backed by Data Security

Having a property management technology suite that protects your data has never been more critical in a digital age plagued by damaging cyberattacks and breaches. Data losses continue making headlines when businesses across the American enterprise are slowed to a standstill. Consumers with personal data on the line are watching.  

Property management solutions handle everything from tracking work orders to managing assets and storing large amounts of sensitive information, making them prime cyber threat targets. Your property management system should ensure strong data security safeguards for your operations, protect sensitive information, comply with regulations, and in turn, maintain your brand reputation.  

Keep reading to learn what security you must look for in your property management technologies.

Property management data security is paramount.

Property management incorporates sensitive data across your business, occupants or residents, and partners. Property management data security is imperative. You should select a technology that:

Protects sensitive data: Your property management technology houses an endless trove of important information, including asset details, maintenance schedules, employee data, and financial records. Unauthorized access risks data breaches, financial losses, and reputational damage.

Empowers operational continuity: A security breach can disrupt your maintenance operations, leading to downtime, reduced productivity, and potential safety issues. By securing your data, you ensure smooth operations and prevent costly interruptions.

Maintains regulatory compliance: Many industries have strict data protection regulations like GDPR and CCPA. Non-compliance can result in hefty fines and legal issues. Implementing strong data security measures helps you comply with these regulations and avoid penalties.

Builds trust and business: Clients, partners, and stakeholders expect their data to be handled securely. Showing a commitment to data security builds trust and confidence, which is vital for maintaining strong business relationships.

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Mobile device security for property management matters.

The safety of mobile devices used to access the system is an imperative component of a secure, property management platform. Your employees and partners use smartphones and devices to work on the go. Here are important ways security supports the rise in mobility and collaboration:

• Secure access ensures mobile devices use secure access protocols, including multi-factor authentication (MFA) and biometric verification.

• Device encryption encrypts data stored on mobile devices to protect sensitive information in the event of a lost or stolen device.

• Remote wipe capability implements the ability to remotely wipe data from lost or stolen devices to prevent unauthorized access.

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Ask about these security protocols.

When choosing a property technology or SaaS provider, it’s important to ask about their security measures. We take it for granted sometimes and forget how important security is when it comes to the right level of security and how data is protected.  

Here are some critical questions to ask your current or future PropTech Partner:

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Data Encryption

• How is data encrypted during transmission and at rest? Encryption ensures that data is protected both when it’s being sent over the internet and when it’s stored. Ask technology providers if they use industry-standard encryption like AES-256 and TLS/SSL.

Access Controls

• How does the system manage user access and authentication? Ensure they have role-based access controls so users only access necessary data. Multi-factor authentication (MFA) should be available and enforced for added security.

Data Backup and Recovery

• What is the frequency of data backups? Daily backups are standard to prevent data loss.

• How is data recovery handled in the event of a system failure or data breach? Providers should have secure backup solutions and recovery plans to ensure data is safe and quickly recoverable.

Audit Logs and Monitoring

• Does the system provide detailed audit logs of user activities? Detailed logs help track and monitor activities for any suspicious behavior.

• Are there automated alerts for unusual or unauthorized access attempts? Automated alerts can quickly notify you of any potential security issues.

Vulnerability Management

• How does your technology provider handle security vulnerabilities? Regular security audits, penetration tests, and timely patching are crucial for maintaining security.

Compliance and Certifications

• Is the technology compliant with relevant industry regulations and standards? Look for compliance with standards like SOC 1, SOC 2, and ISO 27001 to ensure a high level of data security.

Incident Response

• What is the incident response plan in case of a data breach? Providers should have a clear, quick response plan to address breaches and inform clients impacted.

Third-Party Security

• How does the provider ensure the security of third-party integrations? Ensure third-party vendors meet specific security standards and undergo regular security checks.

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Bringing it all together

When evaluating tech partners like Lessen, it’s essential to thoroughly assess security protocols and ask the right questions to ensure they meet your organization's needs. By prioritizing data security and mobile device safety, you can fully leverage the benefits of property management technology while safeguarding your valuable data assets, avoiding downtime, and maintaining a strong reputation.  

With Lessen you can rely on a robust, layered security posture. We safeguard your technology platform data by protecting sensitive information, ensuring smooth operations, maintaining regulatory compliance, and building trust with customers and stakeholders. Get started at Lessen.com.      

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